Privacy Policy

This Privacy Policy explains how Intrada collects, uses, discloses, and protects personal information when you use Intrada, including the marketing site, authentication flows, dashboard, webhook endpoints, and related support interactions.

If we introduce new product surfaces or integrations later, this policy continues to apply to those services unless we publish a separate disclosure for them.

Depending on how you use the service, we may collect:

• Account details such as your name, email address, profile image, and whether your email has been verified.
• Authentication and session data such as session tokens, expiry timestamps, IP address, and user agent data used to secure sign-in.
• Connected account data for third-party sign-in or integrations, such as provider identifiers, scoped access tokens, refresh tokens, and token expiry metadata.
• Webhook and trade signal data you send to the platform, including webhook names, tokens, signal action, symbol, price, quantity, comment fields, timestamps, and delivery activity.
• Early access or mailing-list information, such as the email address you submit through the launch form.
• Product usage data gathered through cookies and analytics tools, including page visits and feature interaction events.
• Support and operational communications you send us directly.

We use information to:

• Provide, operate, maintain, and improve the service.
• Authenticate users, manage sessions, and prevent abuse.
• Process webhook deliveries and display trading activity and related metrics in your dashboard.
• Communicate with you about account activity, support, security, or product updates.
• Understand aggregate product usage and performance through analytics.
• Comply with legal obligations and enforce our terms.

Intrada uses cookies and similar technologies that are necessary to keep you signed in, preserve session state, and protect the service. We also use Vercel Analytics to measure site and product usage at an aggregate level.

Your browser may allow you to block or delete cookies, but some parts of the service may not function correctly if you do.

We do not sell your personal information. We may share information:

• With service providers that help us run the product, such as hosting, analytics, authentication, infrastructure, and database providers.
• With third-party integrations that you choose to connect or use.
• If required by law, regulation, legal process, or a valid government request.
• In connection with a merger, acquisition, financing, or sale of all or part of our business.

We retain personal information for as long as reasonably necessary to provide the service, maintain security and business records, resolve disputes, and comply with legal obligations.

Retention periods may vary by data type. For example, account and webhook records may remain while your account is active, and certain logs or backups may persist for a limited period after deletion.

We use reasonable administrative, technical, and organizational measures intended to protect personal information. No method of storage or transmission is completely secure, so we cannot guarantee absolute security.

You may be able to access, update, or delete certain profile information from within your account. You can also stop using the service at any time and contact us to request deletion or further assistance.

The service is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

We may update this Privacy Policy from time to time. When we do, we will post the revised version on this page and update the effective date above. Your continued use of the service after the revised policy becomes effective means the updated policy will apply going forward.

Questions about this Privacy Policy can be sent to support@intrada.app.